Image Quality and Zoom Level within 3D Issue Flipbooks Desktop Software
On the final tab (Output) within the software, there are options called Image Quality and Zoom Level. Image Quality By default,...
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Can I access the software via remote login from another machine?
The software can only be accessed by the user who installs it on the assigned machine. Other users cannot login... -
I have purchased the software but it is still saying I have a trial version. Why is this?
The most common cause of this would be if you signed up for a trial of the desktop software using... -
My magazine title shows within the App, but not the thumbnail image. Why is this?
To resolve this problem, launch the software and click on Portal > Manage Issues. A popup window will appear. Click... -
How do I add a login to my digital flipbook?
If you have added cloud services to your account you can then enable user login on your magazines. In the... -
Can I add a banner to my Flipbook?
Yes, this is possible. However it is only applicable when the Normal magazine type is selected. This option allows you... -
Can I upload my Flipbook to an existing location? Overwriting the previous Flipbook?
If you wish to upload your new Flipbook to the same location, please open the 3D Issue software. Open your... -
How do I manage my issues with Cloud Hosting?
If you have cloud services added to your account you can upload your 3D Issue publications to our hosting service.... -
How do I change my Flipbook from ‘flip’ to ‘slide’?
Within the Structure section, under the View Mode option, you can select between the following: Flip, Slide, Presentation or Custom.... -
I have more that one install of the software. Can I have separate login details for each install?
Each Flipbooks desktop account can only have one set of login details. So when logging into the software you would... -
Choosing a magazine type within Flipbooks
The look of the navigation arrows and other magazine UI elements depends on which Magazine Type has been selected –... -
Adding a link to the Intro graphic within 3D Issue Desktop Software
To add a link to an Intro graphic, please navigate to the Design tab. Under the Appearance section, you will see an... -
I am receiving the following error: ‘Message: low memory or corrupted memory’.
Please restart your machine. Once restarted could you then attempt to open your flipbook in the software to see if... -
How to save my preferences?
What are Environment Settings? After spending the time to design and build a Flipbook, you might wish to save some... -
What size should my banner be in Flipbooks?
The banner image should be a 2500 (w) x 60 (h) pixels image. In order for readers to see the... -
I am getting a ‘templates.xml’ error on my Mac
When you install the software on a Mac, please do not launch the app from the mounted installer. You must... -
When I attempt to open a Flipbook within the software, I recieve a ‘Source files not found’ error.
This error is returned when the software cannot find the imported PDF files in your DO_NOT_UPLOAD folder’s pdf folder. To fix... -
Using the features panel within the software
When using the Skinless magazine type, the features menu will always be accessed from the top of the digital magazine using... -
How do I change the color of the icons that appear within the features panel?
When using the Skinless magazine type, the icon color and icon background color can be specified by clicking the “…”... -
How will bug fixes be applied?
As the flipbook code is centralized, most potential problems or bugs that might appear with online flipbooks can be resolved...