How do I add the Facebook App? Within the Output tab of the Desktop Software, please ensure that the Facebook App is checked before clicking Build. You...
Can my flipbooks vertical scroll? With the release of 3D Issue 9.1, we have introduced a new view mode into the software called vertical scroll....
Text selection problems when republishing Flipbooks made with an earlier version on 9.2 If you experience problems with Text selection after rebuilding existing publications you may need to perform one of the following...
Adding Custom Translations to my Flipbook If you wish to add your own custom translations, you can do so by clicking on Options > Translations from the...
Cloud hosting and data backups Cloud hosting backups Our cloud hosting is built on Amazon Web Services S3, which is designed to provide 99.9% data...
My magazine is getting stuck at 44%. Why is this? Some causes might be: Adding your PDF from either network location or a remote drive. PDF files must be stored...
How do I open my existing Flipbooks? Firstly, launch the 3D Issue software. Then click on the small arrow on the Open Existing button. A drop down menu...
Creating a Library Open the 3D Issue software. Along the top of the software you should see the application Menu with options like...
Where can I add the SEO data to my flipbook? You can add a publication description and keywords by clicking on on Edit > SEO data from the top menu....
Using the ‘Interactive’ options within the Flipbook software Go to Page Allows you to place a hotspot/button that will take the reader to the specified page number when...
How can I stop my Flipbooks from being processed in the Queue Manager? If you wish to cancel issues from being processed please follow the below steps for Mac and PC. Mac To...
Can I keyword search across multiple publications? Unfortunately the search feature does not allow this functionality and it is only designed to search the currently opened publication....
When I try to activate the software I receive an License Error Activate (3015) error The error (3015) means that the serial number that you are attempting to use, does not match the software version...
Supported Operating Systems Flipbooks Desktop runs on the following operating systems; Windows 10 11 MacOS 10.8 Mountain Lion 10.9 Mavericks 10.10 Yosemite 10.11 El Capitan 10.12 Sierra 10.13 High...
Removing bleed, registration & crop marks within 3D Issue Flipbooks Desktop Software If your PDF contains bleed, registration or crop marks (like the shown in the below image), you can remove these...
Can I apply my settings to all hotspots? Yes, you can apply a global setting to all hotspots by clicking on the Options (top menu) and choosing Hotspot...
I am getting a (B-0) error The (B-0) error results from the software license manager taking too long to respond when the software starts. This is...
How do I unpublish my Flipbook using the desktop software? If you upload to our cloud hosting and you wish to remove your Flipbook so that it is not accessible...
I want to upgrade my software to the latest version If you are on an older version of the Flipbooks Desktop software and wish to upgrade to our latest version,...
Can I change the buttons that appear on my flipbook? This can be achieved by clicking Options > Button Images. This will then display a popup where you can choose...