Setting up templates and profiles
When you purchase 3D Issue Desktop, you receive a template within the software. You can purchase additional templates by contacting...
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Removing bleed, registration & crop marks within 3D Issue Flipbooks Desktop Software
If your PDF contains bleed, registration or crop marks (like the shown in the below image), you can remove these... -
PDF Layouts within 3D Issue Flipbooks
This article explains the different formats of a PDF before importing into the software. This can be quite confusing, as... -
Install Flipbooks Desktop on Windows
Before following these instructions you should download the PC installer from our website. Once you have downloaded the installer exe... -
Image Quality and Zoom Level within 3D Issue Flipbooks Desktop Software
On the final tab (Output) within the software, there are options called Image Quality and Zoom Level. Image Quality By default,... -
Output Formats within 3D Issue Flipbooks Desktop Software
Within the Output you will see some format options. By default the software has the following: Online – This will ensure... -
What does white label mean?
With our standard license and subscriptions Flipbooks created with 3D Issue have a subtle powered By 3D Issue badge. The... -
When I try to activate the software I receive an License Error Activate (3015) error
The error (3015) means that the serial number that you are attempting to use, does not match the software version... -
Supported Operating Systems
Flipbooks Desktop runs on the following operating systems; Windows 10 11 MacOS 10.8 Mountain Lion 10.9 Mavericks 10.10 Yosemite 10.11 El Capitan 10.12 Sierra 10.13 High... -
Adding a link to the Intro graphic within 3D Issue Desktop Software
To add a link to an Intro graphic, please navigate to the Design tab. Under the Appearance section, you will see an... -
I have changed the name of my computer and now the software is saying ‘maximum numbers of activations reached’.
Changing the name of your machine will cause this message to appear, due to the computer name being registered on... -
I want to upgrade my software to the latest version
If you are on an older version of the Flipbooks Desktop software and wish to upgrade to our latest version,... -
How can I stop my Flipbooks from being processed in the Queue Manager?
If you wish to cancel issues from being processed please follow the below steps for Mac and PC. Mac To... -
How do I unpublish my Flipbook using the desktop software?
If you upload to our cloud hosting and you wish to remove your Flipbook so that it is not accessible... -
My magazine is getting stuck at 44%. Why is this?
Some causes might be: Adding your PDF from either network location or a remote drive. PDF files must be stored... -
Using Custom Link Detection
What is it? The custom link detection function is designed for publishers that want an automated way to make unique... -
I am receiving the error – Failed to initialize conversion plug-in
This message can be received if you have not allowed the conversion server to startup before attempting to create a... -
User Login
You can set up groups and add users to groups with login details (usernames and passwords). There is now also... -
My magazine title shows within the App, but not the thumbnail image. Why is this?
To resolve this problem, launch the software and click on Portal > Manage Issues. A popup window will appear. Click... -
Can I change the buttons that appear on my flipbook?
This can be achieved by clicking Options > Button Images. This will then display a popup where you can choose...