I am getting a Mac activation error 3001
This error can be received if communication with our server is being blocked by a firewall or other network setting....
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With the Desktop Software, how do I change the name that appears within the browser tab of my flipbook?
To change the name that appears within your browser tab (as seen in the screen below), please follow these instructions:... -
How do I reset my password for Flipbooks Desktop?
Resetting your password If you need to reset your Flipbooks Desktop account’s password, please send an email to support@3dissue.com. This... -
Can I replace a page in my Flipbook without having to re-import the entire PDF?
Yes, this can be done under the Page Order section in the Content tab of the software. Here you can add, remove and reorder... -
When I share my flipbook on Facebook, it shows the 3D Issue logo instead of the cover image
If you are manually uploading your flipbooks online via your own FTP client, this problem will occur. Uploading via the... -
Using Custom Link Detection
What is it? The custom link detection function is designed for publishers that want an automated way to make unique... -
Embedding Google Maps into your Flipbook
As you can see in the sample below Google Maps has been both embedded on the page (page 3) and... -
Changing the appearance of your Flipbook
You can change how your Flipbook appears online under the Appearance section within the software. (Design tab) Background The default... -
How do I get my text better quality without zooming in?
If you have designed a Flipbook that takes up the majority of the screen and can be read without having... -
Server Configuration
There are two likely causes for your Flipbook to hang on the preloader. Check your hosting or with your webmaster... -
My flipbook is appearing blurry when I zoom in on an iPhone
Can you please launch the software and open that particular project. Once you are in the software, can you please... -
Manually uploading the library / landing pages
Library Page If you are manually uploading the content to your server, you will need to manually create the library... -
I am getting a ‘Limited Trial’ message when I attempt to login to the software. Why is this?
This message appears if your computer is not able to communicate with our servers. For example, if you are using... -
Can I change the zoom settings for my Flipbooks?
Yes, this is possible to do under the Zoom Options section (Design tab). Zoom to The default option within the... -
I am receiving the following error – IOS Apps requires secure server
To resolve this problem, please update your upload settings by clicking on Edit under the upload panel within the Output... -
Once I have created my Flipbook, how do I send it out to someone?
When you have finished building your flipbook, a popup will appear with the link to view it online. If you... -
Output Formats within 3D Issue Flipbooks Desktop Software
Within the Output you will see some format options. By default the software has the following: Online – This will ensure... -
When I try to build my magazine I receive a message to enter a library path location?
You will get prompted with the message to enter your library path location if you do not have upload checked... -
Can I add animations to my Flipbook?
You are able to add HTML5 animations to your flipbook in the desktop software. The html5 animation feature can be... -
I get an error – “Offline” is damaged and can’t be opened, when I try to open my offline file on Mac
A reason for this could be that your offline.app file is not digitally signed and MacOS requires that all .app files...