I am receiving the following error: ‘Message: low memory or corrupted memory’. Please restart your machine. Once restarted could you then attempt to open your flipbook in the software to see if...
Choosing a magazine type within Flipbooks The look of the navigation arrows and other magazine UI elements depends on which Magazine Type has been selected –...
Can I add a banner to my Flipbook? Yes, this is possible. However it is only applicable when the Normal magazine type is selected. This option allows you...
Using the features panel within the software When using the Skinless magazine type, the features menu will always be accessed from the top of the digital magazine using...
How do I change the color of the icons that appear within the features panel? When using the Skinless magazine type, the icon color and icon background color can be specified by clicking the “…”...
Using the navigation panel option within the software This option determines whether page navigation is displayed as thumbnails or as simple page numbers + buttons. The page navigation...
How do I change my Flipbook from ‘flip’ to ‘slide’? Within the Structure section, under the View Mode option, you can select between the following: Flip, Slide, Presentation or Custom....
Using the ‘Interactive’ options within the Flipbook software Go to Page Allows you to place a hotspot/button that will take the reader to the specified page number when...
Can I change the zoom settings for my Flipbooks? Yes, this is possible to do under the Zoom Options section (Design tab). Zoom to The default option within the...
Changing the appearance of your Flipbook You can change how your Flipbook appears online under the Appearance section within the software. (Design tab) Background The default...
I am getting a ‘templates.xml’ error on my Mac When you install the software on a Mac, please do not launch the app from the mounted installer. You must...
I get an error – “Offline” is damaged and can’t be opened, when I try to open my offline file on Mac A reason for this could be that your offline.app file is not digitally signed and MacOS requires that all .app files...
Can I replace a page in my Flipbook without having to re-import the entire PDF? Yes, this can be done under the Page Order section in the Content tab of the software. Here you can add, remove and reorder...
I do not want to start the page numbering on the cover page. How do I achieve this? This can be done within the Advanced section. (Design tab) You can change the number within the field next to...
How do I reset my password for Flipbooks Desktop? Resetting your password If you need to reset your Flipbooks Desktop account’s password, please send an email to support@3dissue.com. This...
Adding Custom Translations to my Flipbook If you wish to add your own custom translations, you can do so by clicking on Options > Translations from the...
Deleting the rollover tooltips from your Flipbook You can remove the tooltip by clicking on Options > Translations from the top menu within the Flipbook software. Then...
Why am I seeing blank page(s) within my Flipbook? Blank pages are most commonly caused by; Importing your PDF from a network/remote drive. If this is the case, please...
How to save my preferences? What are Environment Settings? After spending the time to design and build a Flipbook, you might wish to save some...
Install Flipbooks Desktop on MacOS Before following these instructions you should download the Mac installer from our website. Once you have downloaded the installer dmg...