I receive the error “Sorry there appears to be a problem. This publication is not registered on this domain”.
regsitered on domainTo resolve this problem, please follow the steps below:not registered to be used on this domain It may...
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What can I track through Google Analytics?
Our software integrates Google Analytics when uploading to your own server or to our cloud servers (when masking the domain),... -
Can I view my Flipbooks offline?
Our Professional and Enterprise software allows you to create online and offline versions of your Flipbooks for desktop, tablet, and... -
Can I mask the cloud domain for my Flipbooks?
When hosting your Flipbooks on our cloud servers you can mask the cloud domain, so that your magazine appears to... -
Can I place my digital publications in an app through 3D Issue?
We have two app solutions available, Flipbook Viewer (comes with our Professional and Enterprise software) or Branded Apps (additional fee).... -
Getting Started with Flipbooks Desktop
Welcome to our quick guide on how to publish your first Flipbook with Flipbooks Desktop. Getting Started Get the installer... -
How do I upload Flipbooks to my website with 3D Issue?
If you are uploading your publications to your own server you can do this through our software. We have a... -
Frequently Asked Questions
Who hosts my Flipbooks? You choose!. Our product provides a software solution instead of a service. Therefore, once you create... -
Manually uploading Flipbooks?
To allow manual uploading of Flipbooks, our software exports the Flipbook project folder locally which you or your webmaster can... -
What does white label mean?
With our standard license and subscriptions Flipbooks created with 3D Issue have a subtle powered By 3D Issue badge. The... -
How can I transfer the software to a new machine?
Our software can be installed on PCs or Macs, the number of installations you have is the number of machines... -
Password protection & Login
We have a user login feature available with Cloud Services, with its primary purpose being to password-protect your Flipbooks. Use... -
How can I add e-commerce options to my digital catalogs?
Our software has an array of options available for ecommerce. These include product web links, a shopping cart feature and... -
Publishing Flipbooks to your Intranet
For details on Publishing to your Intranet, contact our team with the form below. -
When I try to view my flipbook locally on my computer I receive the error “Sorry there appears to be a problem . This publication is not registered on this domain”?
Unfortunately viewing your Flipbook directly by using the index.html inside your project is not available. If you wish to view... -
What is the ‘Auto-create and Publish’ feature?
Our solution allows you to automate the process of converting PDFs to HTML5 digital publications with our auto-create and publish... -
Mac – When I login to the software I receive an D1-3010 error
This error is received when our licence server is not accepting requests for your Mac computer. Can you please reach... -
Custom User Login – Desktop
What is 3D Issue Custom User Login 3D Issue Custom User Login allows our clients to implement a secure login... -
I am receiving the error – Failed to initialize conversion plug-in
This message can be received if you have not allowed the conversion server to startup before attempting to create a... -
How do I embed a video in my digital publication?
You can embed YouTube, Vimeo, or MP4 video files on your publications using our Embedded Video Button interactive feature. In...