I receive the error “Sorry there appears to be a problem. This publication is not registered on this domain”. regsitered on domainTo resolve this problem, please follow the steps below:not registered to be used on this domain It may...
What can I track through Google Analytics? Our software integrates Google Analytics when uploading to your own server or to our cloud servers (when masking the domain),...
Can I view my Flipbooks offline? Our Professional and Enterprise software allows you to create online and offline versions of your Flipbooks for desktop, tablet, and...
Can I mask the cloud domain for my Flipbooks? When hosting your Flipbooks on our cloud servers you can mask the cloud domain, so that your magazine appears to...
Can I place my digital publications in an app through 3D Issue? We have two app solutions available, Flipbook Viewer (comes with our Professional and Enterprise software) or Branded Apps (additional fee)....
Getting Started with Flipbooks Desktop Welcome to our quick guide on how to publish your first Flipbook with Flipbooks Desktop. Getting Started Get the installer...
How do I upload Flipbooks to my website with 3D Issue? If you are uploading your publications to your own server you can do this through our software. We have a...
Frequently Asked Questions Who hosts my Flipbooks? You choose!. Our product provides a software solution instead of a service. Therefore, once you create...
Manually uploading Flipbooks? To allow manual uploading of Flipbooks, our software exports the Flipbook project folder locally which you or your webmaster can...
What does white label mean? With our standard license and subscriptions Flipbooks created with 3D Issue have a subtle powered By 3D Issue badge. The...
How can I transfer the software to a new machine? Our software can be installed on PCs or Macs, the number of installations you have is the number of machines...
Password protection & Login We have a user login feature available with Cloud Services, with its primary purpose being to password-protect your Flipbooks. Use...
How can I add e-commerce options to my digital catalogs? Our software has an array of options available for ecommerce. These include product web links, a shopping cart feature and...
Publishing Flipbooks to your Intranet For details on Publishing to your Intranet, contact our team with the form below.
When I try to view my flipbook locally on my computer I receive the error “Sorry there appears to be a problem . This publication is not registered on this domain”? Unfortunately viewing your Flipbook directly by using the index.html inside your project is not available. If you wish to view...
What is the ‘Auto-create and Publish’ feature? Our solution allows you to automate the process of converting PDFs to HTML5 digital publications with our auto-create and publish...
Mac – When I login to the software I receive an D1-3010 error This error is received when our licence server is not accepting requests for your Mac computer. Can you please reach...
I am receiving the error – Failed to initialize conversion plug-in This message can be received if you have not allowed the conversion server to startup before attempting to create a...
How do I embed a video in my digital publication? You can embed YouTube, Vimeo, or MP4 video files on your publications using our Embedded Video Button interactive feature. In...
Custom User Login – Desktop What is 3D Issue Custom User Login 3D Issue Custom User Login allows our clients to implement a secure login...