Q: Once I build and upload my flipbook to our server, it fails to load – the progress bar never moves:
How can we resolve?
A: This usually indicates that the server hasn’t been configured to serve .json files. You should be able to resolve this by configuring MIME types on your server. The particular file extension is .json and the MIME type should be configured as application/json
Please reach out to your webmaster as they should be able to proceed with this.
If the problem persists, don’t hesitate to contact our support team directly at support@3dissue.com and provide the online flipbook link so they can investigate further!
